Jb99 Terms and Conditions

1 General Provisions

Jb99 (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions ("Terms") apply to the use of the jb99 website and all related services.

Using jb99's services constitutes full acceptance of these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our platform.

• jb99 reserves the right to amend these Terms at any time.
• Continuing to use the platform after changes have been made constitutes acceptance of the updated terms.
• These Terms have been prepared in English and apply to users in Bangladesh.
• jb99 reserves the right to revoke any user's access without providing a reason.

2 Account Register

You must be 18 years of age or older to open an account on jb99. Providing accurate and complete information during registration is mandatory. Accounts created with false or incorrect information may be closed at any time.

• Each user may operate one account only.
• Account registration requires your full name, phone number, and date of birth.
• Keeping your account password confidential is your own responsibility.
• jb99 may request a National ID or other documentation at any time to verify account details.
• Please contact customer support to update your account information.

3 Deposit & Payment

Deposits on jb99 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100. Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact customer support.

• Deposited funds may only be used for gaming purposes.
• Deposits from third-party accounts are not accepted.
• If a suspicious transaction is identified, jb99 may freeze the payment pending an investigation.
• There are no hidden charges on deposits, though your mobile banking provider's own fees may apply.
• Your deposit history can be viewed in the Transactions section of your account.

4 Withdrawal Policy

A minimum of BDT 500 is required to withdraw funds from jb99. KYC (Know Your Customer) verification must be completed before your first withdrawal. Once verified, withdrawals are typically processed within 15 to 30 minutes.

• Withdrawals can only be made to a registered payment method.
• The wagering requirement must be met before a bonus balance can be withdrawn.
• The maximum daily withdrawal limit is BDT 50,000 for standard members.
• VIP members are eligible for higher withdrawal limits.
• jb99 may temporarily place a hold on withdrawals in cases of suspicious activity.

5 Bonuses & Promotions

Jb99 offers a variety of bonuses and promotions. Each bonus has its own terms and conditions. Please read the relevant terms carefully before claiming any bonus. In the event of any dispute regarding bonuses, jb99's decision will be final.

• Wagering requirements apply to all bonuses, generally ranging from 15x to 30x.
• Not all games may be available for play using bonus balance.
• Bonuses have a limited validity period and will expire if not used within the specified timeframe.
• Wagering requirements also apply to winnings from free spins.
• If bonus abuse is confirmed, the account will be suspended.

6 Gaming Rules

All games on jb99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and impartial. jb99 does not interfere with the results of any game.

• If your internet connection drops during a game, the bet will be settled automatically.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• If a software error is found in a game, the result of that game may be voided.
• Players are encouraged to use demo mode to familiarise themselves with the game rules.

7 Prohibited Activities

The following activities are strictly prohibited on the jb99 platform. Any violation may result in permanent account closure and forfeiture of the account balance.

• Operating multiple accounts under the same individual.
• Misuse or manipulation of the bonus system.
• Use of automated software or bots.
• Money laundering or any form of illegal transaction.
• Unauthorized access to another user's account.
• Harmful activities or hacking attempts directed at the platform.

8 Account Closure & Suspension

Jb99 reserves the right to temporarily suspend or permanently close any account at its discretion. Users may also request closure of their own account. Any valid balance will be made available for withdrawal prior to closure, unless the account is being terminated due to a breach of these Terms.

• To close your account, please contact customer support.
• Account balances will not be refunded if an account is closed due to a terms violation.
• To reactivate a suspended account, you will need to go through jb99's verification process.
• Once self-exclusion is activated, the account cannot be reopened before the specified period has ended.

9 Privacy & Data

Jb99 takes the protection of your personal information seriously. All data submitted on our platform is secured using SSL encryption technology. jb99 never sells your personal information to third parties. However, we may be required to disclose information to authorities under legal obligations.

• To learn how your data is used, please see our Privacy Policy Read.
• Documents submitted for account verification are stored securely.
• You have the right to opt out of marketing communications.
• To request deletion of your data, please contact customer support.

10 Responsible Gaming

Jb99 is committed to promoting responsible gaming. We believe gaming should be a form of entertainment, not a source of addiction. That is why we provide a range of tools to help you stay in control of your gaming.

• Set deposit limits — daily, weekly, or monthly.
• Set session time limits and receive reminders.
• Use self-exclusion to take a temporary break whenever you need one.
• If you notice signs of gaming addiction, please contact our support team for immediate assistance.
• To learn more, visit our Responsible Gaming View Page.

11 Limitation of Liability

Jb99 is not liable for any losses resulting from technical errors, server outages, or internet connectivity issues. Users game at their own discretion and risk. Services provided by jb99 are offered on an "as is" basis.

• jb99 is not responsible for issues caused by third-party game providers.
• jb99 is not liable in the event of force majeure circumstances, including natural disasters, cyberattacks, and similar events.
• jb99 is not liable for issues arising from a user's device or internet connection.
• jb99's total liability shall not, under any circumstances, exceed the amount deposited by the user.

12 Terms & Conditions Updates

Jb99 reserves the right to update these Terms and Conditions at any time. A notice will be posted on the platform following any changes. Users who do not agree with the updated Terms may request account closure. However, continued use of the platform will be considered acceptance of the revised Terms.

• Users will be notified of significant changes via email or SMS.
• The date of any update will always be shown at the top of the page.
• Previous versions of the Terms & Conditions are available upon request through customer support.