Legal Information

Jb99 Privacy Policy

The security of your personal information is our top priority. This Privacy Policy explains in detail how jb99 collects, stores, and protects your data.

Last Updated: January 2026
Written in Bengali
Reading time: 8–10 minutes

Why jb99's Privacy Trusted

We make no compromises when it comes to protecting your information. Here are our core commitments.

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SSL Encryption

All data transfers at jb99 are secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details are always protected.

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Not Sold to Third Parties

Jb99 never sells your personal information to any third party. Your data is used solely to improve the services provided on the Platform.

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Minimal Data Collection

We only collect information that is necessary. Not collecting unnecessary data is a core part of our policy.

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User Controls

You can view, correct, or request deletion of your data at any time. You have full control over your information.

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Cookie Transparency

Jb99 is fully transparent about what cookies it uses and why. You are in control of your cookie preferences.

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Legal Compliance

Jb99's Privacy Policy is built in accordance with international data protection standards. Your rights are always upheld.

Jb99 Complete Privacy Policy

By using the jb99 platform, you agree to this Privacy Policy. Please read it carefully in full.

1 Introduction

Jb99 (referred to hereinafter as "we", "us", or "the Platform") is a trusted online gaming platform. We believe that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") explains what information jb99 collects, why it is collected, how it is stored, and how it is kept secure.

This Policy applies to jb99's website, mobile application, and all related services. By opening an account or using our Platform, you are considered to have voluntarily accepted the terms of this Policy.

This policy has been prepared with Bangladesh users in mind. For any questions or concerns, please reach out to our customer support — we are always ready to assist.

jb99's Privacy Policy is developed in line with international data protection standards and is updated on a regular basis.

2 Data Collection

Jb99 only collects information that is necessary to ensure the smooth operation of the Platform. We never collect unnecessary data. The following is a breakdown of the types of information we collect:

Data Type What Is Collected Why It's Needed
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Phone Number Account Registration & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Gaming Data Game history, bet amounts, wins and losses Account Services & Responsible Gaming
Cookie Data Session cookies, preference data User Experience Improvement
  • Information provided during registration is stored securely and directly within our systems.
  • Documents submitted for KYC verification are stored in encrypted storage.
  • Certain technical information is collected automatically while you browse the website.

3 Purpose of Data Use

Jb99 uses collected information only for specific purposes. The foundation of our Privacy Policy is the limited, purpose-driven use of data.

  • Your core information is used to manage your account and verify your identity.
  • Financial information is required to process deposits, withdrawals, and transactions.
  • Device and IP information is analyzed to detect and prevent fraudulent activity.
  • Gaming history is monitored to ensure responsible gaming.
  • Used to improve customer service and resolve issues more quickly.
  • With your consent, you will be notified about relevant promotions and offers.
  • Information is used to meet legal obligations and respond to the requirements of regulatory bodies.
jb99 never sells or rents your information to third parties for advertising purposes.

4 Data Storage & Security

Jb99 uses industry-leading technology to keep your information secure. Our security infrastructure is built in multiple layers, so your data remains protected even if one layer is compromised.

1
Transmission Security

256-bit TLS/SSL encryption is used when transmitting data from your device to our servers, ensuring no one can intercept your data in transit.

2
Storage Encryption

Sensitive data stored on our servers is encrypted with AES-256 encryption. Passwords are never stored directly — only their hashed versions are kept.

3
Access Control

Only authorized staff can access specific data. Every access is logged and regularly audited.

4
Regular Security Audits

Jb99 conducts regular penetration testing and security audits to identify system vulnerabilities and address them promptly.

5
Data Retention Policy

Your information is stored only for as long as necessary. After an account is closed, data is deleted after a set period, unless required by law.

5 Sharing Information with Third Parties

Jb99 never sells your personal information. However, in certain limited circumstances, some information may need to be shared to keep our services running.

  • Payment Provider: Only the information required to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
  • Game Provider: Only the minimum necessary information is shared with licensed game providers to operate the games.
  • Regulatory Authority: In cases of legal obligation, relevant information may need to be disclosed to the appropriate authorities. This is beyond our control.
  • Fraud Prevention: Limited data may be shared with security partners if suspicious activity is detected.
  • Advertisers: jb99 never shares your personal information with advertisers.
Whenever information is shared with third parties, they are bound by strict data protection agreements.

6 Cookie Policy

Jb99 uses cookies on its website to improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

  • Essential Cookies: For login sessions, security verification, and core platform functions. These cannot be disabled.
  • Performance Cookies: Helps improve our service by analyzing which parts of the site are used most.
  • Preference Cookies: Used to remember your language preference, theme settings, and similar choices.
  • Marketing Cookies: Activated only with your consent. Used to show you relevant offers.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

7 User Rights

Jb99 respects your data rights. You have the following rights, and we are committed to upholding each of them.

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Right to Access Information

You can find out at any time what information jb99 holds about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information at any time.

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Right to Erasure

Subject to specific conditions, you may request that your information be deleted.

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Right to Restrict Processing

In certain cases, you can ask us to restrict the processing of your information.

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Data Portability

You can request an export of your data in a standard format.

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Opt Out of Marketing

You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our customer support. Requests are typically processed within 7 business days.

8 Minor's Privacy

Jb99 is a responsible gaming platform. We do not knowingly collect information from anyone under the age of 18. Age verification is a mandatory step during registration.

  • No one under the age of 18 is permitted to open an account on jb99.
  • If it comes to our attention that information has been collected from a minor, it will be deleted immediately and the account will be closed.
  • If a parent or guardian discovers that their child has created an account on jb99, please notify us immediately.
  • To learn more about responsible gaming, visit our Responsible Gaming View Page.

9 Policy Updates

Jb99 reserves the right to update this Privacy Policy at any time. We are always transparent about any changes made.

  • An SMS will be sent to the registered phone number for any significant changes.
  • The date of any changes will always be clearly stated at the top of the page.
  • If you do not agree to the updated policy, you may request to close your account.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is ready to help resolve any issue you may have.

  • Email: [email protected] (General Inquiries)
  • Live Chat: Live chat support available after logging into the platform
  • Support Hours: 7 days a week, 24 hours a day
  • Language: Support is available in both Bengali and English
We are committed to protecting your privacy. Every complaint is handled within 7 business days.

Our Our Security Commitment

🔐 256-bit SSL Encryption
🛡️ 24/7 Security Monitoring
👥 500,000+ Trusted Users
100% Data Sale-Free

About Privacy Frequently Asked Questions

Here are straightforward answers to questions you may have in mind.

No, jb99 does not sell your phone number or any personal information to third parties. Limited data may only be shared for payment processing or legal obligations, and strictly under formal agreements.

Yes, you can request a full summary of your stored data through customer support at any time. We will typically provide the complete information within 7 business days.

After an account is closed, data is retained for a specified period due to legal and regulatory obligations. Once that period has passed, the data is permanently deleted. If you submit a deletion request, we will provide you with full details.

Yes, completely safe. jb99 never stores your mobile banking PIN or password. Only the details necessary to process transactions are securely encrypted and retained. All payment gateways are SSL-protected.

Absolutely. You can opt out of marketing communications at any time. Simply contact customer support or update your notification preferences in your account settings to stop receiving marketing messages.

Yes. If a security breach occurs that may affect your data, we will notify you immediately via SMS and provide guidance on the necessary steps to take.

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